1. Scope
This Privacy Policy explains how TSSEER | تصير, operated by Asma Saadi Al-Zahrani Company, handles personal information when you use tsseer.com, contact us or submit a project request.
2. Information we may collect
We may collect your name, company, email address, phone number, requested service, indicative budget and project message. We may also process basic technical information used to operate and secure the website, such as IP addresses and server logs.
3. How information is collected
Information is provided directly by you when you submit forms or communicate with us. Some technical data may be generated automatically when you access the website.
4. Why we use information
We use information to respond to enquiries, assess project requirements, prepare proposals, manage client relationships, operate and secure the website, improve our services and meet applicable legal or regulatory obligations.
5. Sharing information
We do not sell personal information. We may share the minimum necessary information with technology, hosting, email or operational service providers that support our work, or where disclosure is required by applicable law, regulation or a binding authority.
6. Storage and international processing
Some service providers may process data in different countries. Where third-party providers are used, we aim to select reputable services and apply appropriate safeguards in line with the requirements applicable to the relevant processing and project.
7. Retention
We retain information for as long as reasonably necessary for the purpose for which it was collected, including enquiry handling, project management, business records and applicable legal obligations. Information may then be deleted, anonymised or reduced where there is no longer a legitimate need to keep it.
8. Security
We use reasonable technical and organisational safeguards designed to protect information against unauthorised access, alteration, loss or disclosure. No electronic transmission or storage method can be guaranteed to be completely secure.
9. Your rights
Depending on applicable law, you may have rights to request access, correction, updating or deletion of personal information, or to object to certain processing. Requests can be sent to hello@tsseer.com. We may need to verify identity before completing certain requests.
10. Cookies and external services
The website may use essential operational technologies and third-party services required for performance, security or forms. If analytics or marketing technologies requiring additional notice or consent are introduced, this Policy and the relevant consent experience will be updated as appropriate.
11. Children
This website is intended for businesses and professional clients and is not designed to intentionally collect personal information from children.
12. Updates and contact
We may update this Policy as our services or requirements change. The latest revision date appears at the top. Privacy questions and requests may be sent to hello@tsseer.com.